Dedicated inhouse claims team

What does this mean?

At Centrestone Jewellery Insurance our policy assures that our customers are serviced by a dedicated claims team.
Now, we’re not saying that’s not something to brag about, but we do get a lot of questions about the specifics of this protection.

So, look no further for a detailed explanation on what Centrestone Jewellery Insurance ability to service our customers with a dedicated claims team really means.

Why should a dedicated claims team be important to me?

An insurance claim is a defining moment for our service, the moment when we deliver on our promise.

At Centrestone Jewellery Insurance, we are committed to delivering a superior claims experience to our customers: before, during and after a loss.
It’s when a loss occurs that you really need your insurer to act promptly and unbureaucratically. A coordinated approach to your claim management is the
key. Fast claims services and efficient claims handling is essential to help our client. Centrestone Jewellery Insurance fields a dedicated team of experts, highly respected in the market. We have many years of experience and expertise in managing claims in all our lines of business.

But not as Centrestone Jewellery Insurance

Agreed value means that if in the event of a claim and your jewellery needs to be repaired or replaced, your jewellery is repaired/ replaced by the jeweller of your
choice and is covered in the event of accidental damage, loss and theft.

This is one of the many reasons Centrestone Jewellery Insurance is Australia’s premier jewellery insurance specialist.